System Engineer

Job description

The Storage and Virtualization Engineer will work closely with the, Sales and Services teams in supporting Customers. Primary responsibilities will consist of Pre-sales design and Architecture, Solution implementation and post-sales support.

In addition, the Storage and Virtualization Engineer will help/assist in customer D/R tests as necessary.

Responsibilities and Duties

Duties other than those specified may be assigned.

This will be a post-sales implementation position, with some Pre + post-sales responsibility other than solution support.

• Responsible for assisting Business Development Managers, Sales Managers and Account Executives in defining, positioning, architecting, designing and presenting a range of systems solutions around VMWare, Citrix, and Storage (EMC, HDS, DELL, Netapp, HP, IBM) and Backup, Active Directory and other MS products, Linux, HP.
• Participate in Client Facing Meetings to determine business and technical requirements that will be used in developing system solutions or solution alternatives that fit within capabilities.
• Obtaining technical certifications around various system solutions as required
• Leading client technical sessions, both white board and power point, around potential and proposed system solutions.
• Elevating the level of knowledge within the sales team around system technologies
• Designing and delivering/implement technical design solutions, along with the services
• Be highly available and responsive to the assigned regional sales teams.

Qualifications

• Strong implementations background
• Experience with implementing and maintaining Storage (EMC, HDS, DELL, Netapp, HP, IBM) and Backup environments.
• Experience and or Certifications in VMWARE, Citrix and NetApp or other industry solutions a plus.
• Experience and or certifications in storage and SAN technologies such as iSCSI, Fiber Channel and NFS
• Experience and or certifications in Citrix, VDI, VMware View are an addition
• Ability to work as a solid team member and leader.
• Self-starter, able to manage expectations with a sales team and with clients
• A positive attitude and desire to grow business
• Ability to travel
• Outstanding customer service and interaction skills, as well as excellent verbal and written communication skills.
• Should be honest, assertive and systematic.

Education / Experience

• Must have 3-5 years working experience supporting, maintaining and administering Citrix and core Microsoft technologies including Windows Server 2003/2008.
• Sound working knowledge of Internet/Intranet technologies including security features.
• Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and Power point.
• Working experience supporting, maintaining and administering Storage (EMC, HDS, DELL, Netapp, HP, IBM) and Backup and Virtualization.
• Bachelor’s degree in Computer Science or 5 years related field experience or an equivalent combination in education and work experience.